Servicing of information requests in a voice user interface
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United States of America Patent
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Aug 23, 2011
Grant Date -
Aug 27, 2009
app pub date -
Feb 20, 2009
filing date -
Dec 8, 2000
priority date (Note) -
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status (Latency Note)
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Abstract
A VoiceXML Dialog Engine (“VDE”) is employed to handle requests via a brokered session from a media communications server. The VDE interfaces with one or more information providers, such as a script server or an audio server, in order to service the requests received via the brokered session. The VDE can provide a response to the requests to the media communications server based on information retrieved from the information providers.
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