PORTAL FACILITATING TELECOMMUNICATION INSTALLATION AND REPAIR SERVICES
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United States of America Patent
Stats
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N/A
Issued Date -
Aug 27, 2009
app pub date -
Feb 25, 2008
filing date -
Feb 25, 2008
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
A web server includes software to support a remotely accessible web portal for installation and repair services in conjunction with a telecommunication service provided to a customer by a provider. The software includes instructions to provide a first I&R user interface, including a plurality of selectable I&R objects in response to a first input from a remote field device, receive a second input from the remote field device indicating a user's selection of one of the I&R objects, generate a request to invoke an I&R application in response to receiving the input, transmit the request to invoke the I&R application to an I&R system, receive I&R data generated by the I&R application from the I&R system, and convey information indicative of the I&R data to the remote field device.
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