Managing Change Requests in an Enterprise
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United States of America Patent
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Issued Date -
Dec 31, 2009
app pub date -
Jun 30, 2008
filing date -
Jun 30, 2008
priority date (Note) -
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Abstract
Systems, methods, and apparatus, including software tangibly stored on a computer readable medium, involve managing change requests in an enterprise. Multiple factors for assessing risk associated with implementing changes within an enterprise are defined, and multiple risk assessment characteristics are associated with each factor. An identification of one of the risk assessment characteristics for each of the factors is received through a user interface. The received identification of risk assessment characteristics is associated with a particular request for approval of a change within the enterprise. A maximum overall risk assessment level for the particular request is identified based on the received identification of risk assessment characteristics for each of a first subset of the factors. An overall risk assessment level is determined for the particular request based, at least in part, on the maximum overall risk assessment level.
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