Method and Apparatus for Describing and Profiling Employee Schedules
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United States of America Patent
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Issued Date -
Jan 21, 2010
app pub date -
Jul 3, 2008
filing date -
Jul 3, 2008
priority date (Note) -
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status (Latency Note)
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Abstract
A method and apparatus are provided for identifying activities within a work schedule. The methods includes the steps of identifying an agent, defining at least one schedule profile associated with a single workday of the agent and identifying any occurrences within the work schedule that match the defined schedule profile.
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Family
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