Problem analysis via matching contiguous stack trace lines to symptom rules

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United States of America Patent

PATENT NO 8316353
APP PUB NO 20100095157A1
SERIAL NO

12250643

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Abstract

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A method and system for analyzing a problem in a computing environment. Symptom rules that include associated problem information are generated in a symptom catalog. An input file including a stack trace provided in response to detecting the problem is received. Function names included in contiguous lines in the stack trace are identified. In response to a search for the function names in the symptom catalog, the function names found in the search are matched to keywords included in a symptom rule. The computing system retrieves problem information that corresponds to the matched keywords. A report is generated that includes the stack trace and a solution included in the retrieved problem information. The generated report uses a text attribute to emphasize the text of the function names included in the stack trace.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Aoyama, Nozomu Kanagawa-ken, JP 12 104
Arima, Toshimichi Kanagawa-ken, JP 17 170
Ozaki, Kyoichi Tokyo, JP 1 13
Shingai, Hiroyuki Tokyo, JP 29 207
Suehiro, Masaaki Ibaraki-ken, JP 1 13

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