PERFORMANCE MONITORING SYSTEM
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United States of America Patent
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N/A
Issued Date -
May 13, 2010
app pub date -
Nov 9, 2009
filing date -
Nov 7, 2008
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A method of evaluating performance data assigns a weight to each of a plurality of key performance indicators (“KPIs”). Each KPI having an associated bin and corresponding to a portion of a bin score. A weight is assigned to each bin, and each bin corresponds to a scorecard and corresponds to a predefined portion of an overall score. Received performance data is compared to each KPI in at least one selected bin to determine a score for each KPI in the at least one selected bin. An overall score is dynamically calculated on a server in response to the at least one selected bin, in response to the assigned weight of the at least one selected bin and the assigned weights of its corresponding KPIs, and in response to the scores for the selection of KPIs. A scorecard including at least the overall score is transmitted to a user.
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