System and method for providing channel configurations in a communications environment
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United States of America Patent
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Oct 18, 2011
Grant Date -
Jun 24, 2010
app pub date -
Dec 19, 2008
filing date -
Dec 19, 2008
priority date (Note) -
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status (Latency Note)
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Abstract
A method is provided in one example embodiment and includes monitoring a plurality of channels provisioned for an endpoint. The method also includes reacting to an alert message by adjusting one of the channels for the endpoint. The adjustment is a selected one of increasing a volume associated with the channel receiving the alert message, or changing a spatial direction from which the alert message and an associated media stream are conveyed to the endpoint. In other embodiments, the adjustment provisions the alert message from a left ear to a right ear of an end user of the endpoint. In still other embodiments, the adjustment includes determining which is a primary channel of the channels and provisioning the alert message to the primary channel of the endpoint. The media stream associated with the alert message is also moved to a same spatial direction along with the alert message.
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