Centralized status server for call management of location-aware mobile devices

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United States of America Patent

PATENT NO 8838082
SERIAL NO

12626075

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Abstract

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Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

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Patent Owner(s)

  • RINGCENTRAL, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Elpiner, Boris Sunnyvale, US 16 643
Shah, Praful Los Altos Hills, US 28 917
Shmunis, Vladimir Hillsborough, US 45 1427
Vendrow, Vlad Redwood Shores, US 182 2894
Young, Bruce San Jose, US 60 2132

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