Importance

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Abstract

A system and method dynamically rendering advertisements to consumers based upon a service level of a service center. When the service level is unacceptable, the rendering of the advertisements to the consumers maybe curtailed until the service level rises to an acceptable level. The service level may be considered unacceptable when the wait time in a call queue exceeds a predetermined threshold. Prior to rendering, the advertisements may be stored in a computer-readable memory local to an electronic device associated with each of the consumers such that the advertisements may be rapidly accessed and rendered to the consumers upon receipt of an appropriate command signal. The receipt of a command signal to render an advertisement at the next available opportunity may be indicative that the service level of the service center is at an acceptable level.

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First Claim