Interaction detection between web-enabled and call-related features

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United States of America Patent

PATENT NO 9049290
APP PUB NO 20100329140A1
SERIAL NO

12826297

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Abstract

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A method is provided for detecting interactions between call-related and web-enabled features. In some embodiments, communication application components are configured to transmit an indication to a feature interaction detector every time a feature is invoked by the user. When the interaction detector receives an indication that a feature is being invoked, it compares the invoked feature against features that have previously been invoked (or executed) and determines whether the invoked feature interacts with any of the features that have been previously executed.

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Patent Owner(s)

  • AVAYA INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Buford, John Princeton, US 34 574
Dhara, Krishna Kishore Dayton, US 34 762
Kolberg, Mario Glasgow, GB 5 101
Krishnaswamy, Venkatesh Holmdel, US 76 1662
Wu, Xiaotao Metuchen, US 38 658

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