Method and system for problem determination using probe collections and problem classification for the technical support services

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 8181069
APP PUB NO 20110060946A1
SERIAL NO

12555337

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

Loading Importance Indicators... loading....

Abstract

See full text

A system and method for problem determination using probe collections and problem classification for the technical support services monitor and collect data associated with a computer system, raise an alarm based on the monitored and collected data, probe the computer system for additional information, filter the monitored and collected data based on the additional information established from probing, and use the filtered data to label a problem associated with the raised alarm.

Loading the Abstract Image... loading....

First Claim

See full text

Family

Loading Family data... loading....

Patent Owner(s)

  • GLOBALFOUNDRIES INC.

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gupta, Manish New Delhi, IN 327 6525
Sailer, Anca Hawthorne, US 103 1430
Sethi, Manish New Delhi, IN 25 394
Shaikh, Hidayatullah H Hawthorne, US 29 1016

Cited Art Landscape

Load Citation

Patent Citation Ranking

Forward Cite Landscape

Load Citation

Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
11.5 Year Payment $7400.00 $3700.00 $1850.00 Nov 15, 2023
Fee Large entity fee small entity fee micro entity fee
Surcharge - 11.5 year - Late payment within 6 months $160.00 $80.00 $40.00
Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00