System and Method of Management and Reduction of Subscriber Churn in Telecommunications Networks
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United States of America Patent
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N/A
Issued Date -
May 5, 2011
app pub date -
Oct 21, 2010
filing date -
Nov 4, 2009
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A closed loop system to monitor a communications system and to detect conditions indicative of deficient subscriber service. Circuitry responsive to the detected conditions to adjust one or more parameters of the communications system to improve subscriber service. Additional circuitry to provide subscriber feedback so as to try to minimize subscriber churn and reduce dissatisfaction.
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