Method and system for reporting fraud and claiming compensation related to network-based transactions

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United States of America Patent

PATENT NO 8209228
APP PUB NO 20110106661A1
SERIAL NO

12987822

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Abstract

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A method and system that allows a user to report fraud and submit a request for compensation related to a transaction completed over a network-based transaction facility. For example, a method can include the following operations conducted via the network-based transaction facility: receiving a complaint from a first party, communicating information about the complaint to a second party, enabling an exchange of information regarding the complaint, receiving a request for compensation related to the complaint, and determining whether a criterion required for approval of the request for compensation has been satisfied.

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Patent Owner(s)

  • EBAY INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ching, Randy Mountain View, US 6 36
Dalton, Tola Ben Lomond, US 5 38
Grewal, Gurinder Singh Fremont, US 3 23
Knepfle, Josh Cincinnati, US 3 21
Leonardo, Lou Aptos, US 5 34
Ratterman, Rob Villa Hills, US 3 21

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