Apparatus and method that provide data communication
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United States of America Patent
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Jul 22, 2014
Issued Date -
N/A
app pub date -
Nov 3, 2009
filing date -
Nov 3, 2009
priority date (Note) -
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Abstract
An Internet enabled communication device has a data module that sends user data through the Internet to a web services system, requests an acknowledgement from the web services system based on the user data to proceed with a voice communication, and receives the acknowledgement from the web services system if the web services system receives the user data and the user is authorized to proceed with the voice communication. The Internet enabled communication device also has a telephony module that, subsequent to the data module receiving the acknowledgement from the web services system, initiates the voice communication through a telephone network to an automated system. The automated system accesses the user data in the database to automatically connect the user to a service without the user having to input the user data through the automated system.
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