PERFORMING FOLLOW-UP ACTIONS BASED ON SURVEY RESULTS
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United States of America Patent
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Issued Date -
Jun 9, 2011
app pub date -
Mar 11, 2010
filing date -
Dec 4, 2009
priority date (Note) -
Abandoned
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Abstract
Systems and methods for prompting follow-up actions in response to a survey. According to some implementations, a computer implemented method includes receiving survey result information that is extracted from an automated survey offered to a survey recipient. The method also includes receiving an indication that one or more follow-up actions are warranted based in part on an analysis of the survey result information and providing a notification to one or more individuals responsible for performing the one or more follow-up actions.
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