POSTAL PROCESSING INCLUDING VOICE TRAINING
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United States of America Patent
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N/A
Issued Date -
Jun 23, 2011
app pub date -
Dec 14, 2010
filing date -
Dec 22, 2009
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
System, methods, and apparatuses. A method includes receiving a voice input from a user, the voice input corresponding to printed information on a mail piece. The method includes performing a voice recognition process on the voice input to produce a voice address result, the voice recognition process using voice attributes from a database, and performing an optical character recognition process on an image of the printed information to produce recognized text and a confidence value. The method includes storing updated voice attributes corresponding to the voice input and recognized text in the database when the confidence value meets a first threshold, and combining the recognized text and the voice address result to produce a combined OCR result. The method includes sending the combined OCR result to a sorting system that sorts the mail piece according to the combined OCR result.
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