LIVE MONITORING OF CALL SESSIONS OVER AN IP TELEPHONY NETWORK
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United States of America Patent
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N/A
Issued Date -
Sep 29, 2011
app pub date -
Mar 26, 2010
filing date -
Mar 26, 2010
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
Systems and methods for monitoring call sessions over an IP telephony network are disclosed. An illustrative system for monitoring call sessions over an IP telephony network includes a number of user telephone stations, a communications manager configured to direct call session data streams to the user telephone stations, and an application configured to receive the call session data streams and direct those streams to one or more monitoring stations for monitoring. The call session data streams can be sent directly to the monitoring stations or can be sent to the monitoring stations via a monitoring server that forwards the call session data streams to a record service or record server.
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