HANDS-FREE HELPER
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United States of America Patent
Stats
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N/A
Issued Date -
Oct 6, 2011
app pub date -
Jan 24, 2011
filing date -
Mar 31, 2010
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
Remote assistance for users of hands-free communications devices is provided as a service. A user registers a hands-free communications device and the user. The service is requested in instances either automatically, upon notification that a trigger has been initiated, or upon request of the user. An agent is notified to contact the user and, upon obtaining authorization from the user of the hands-free communications device for which the service trigger has been automatically activated, the agent takes control remotely of at least one application on the hands-free communications device for which the service trigger has been initiated.
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