SPEAKER VERIFICATION-BASED FRAUD SYSTEM FOR COMBINED AUTOMATED RISK SCORE WITH AGENT REVIEW AND ASSOCIATED USER INTERFACE

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20100305946A1
SERIAL NO

12856200

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Disclosed is method for screening an audio for fraud detection, the method comprising: providing a User Interface (UI) control capable of: a) receiving an audio; b) comparing the audio with a list of fraud audios; c) assigning a risk score to the audio based on the comparison with a potentially matching fraud audio of the list of fraud audios; and d) displaying an audio interface on a display screen, wherein the audio interface is capable of playing the audio along with the potentially matching fraud audio, and wherein the display screen further displays metadata for each of the audio and the potentially matching fraud audio thereon, wherein the metadata includes location and incident data of each of the audio and the potentially matching fraud audio.

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Patent Owner(s)

  • VERINT AMERICAS INC.;VICTRIO

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Guerra, Lisa Marie Los Altos, US 6 369
Gutierrez, Richard Mountain View, US 25 1136
Rajakumar, Anthony Fremont, US 26 1418

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