RELATED ITEM USAGE FOR MATCHING QUESTIONS TO EXPERTS
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United States of America Patent
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N/A
Issued Date -
Apr 19, 2012
app pub date -
Oct 14, 2010
filing date -
Oct 14, 2010
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
Methods, systems, apparatus, and machine-readable media for matching a question with an expert via a related item are provided herein. A received question may be analyzed in order to determine one or more components included in the question. One or more items relating to a question component may be found and one or more sources of information may be searched in order to find an expert associated with the related item. The received question may then be routed to a found expert and, on some occasions, a user may receive a response to a question from the found expert. In some cases, a list of found experts may then be returned to the asker of the question.
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