Signature based drive-through order tracking system and method

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United States of America Patent

PATENT NO 8401230
APP PUB NO 20120106781A1
SERIAL NO

12916749

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Abstract

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A system and method for providing signature-based drive-through order tracking. An image with respect to a vehicle at a POS unit can be captured at an order point and a delivery point (e.g., a payment point and a pick-up point) utilizing an image capturing unit by detecting the presence of the vehicle at each point utilizing a vehicle presence sensor. The captured image can be processed in order to extract a small region of interest and can be reduced to a unique signature. The extracted signature of the vehicle at the order point can be stored into a database together with the corresponding order and the vehicle image. The signature extracted at the delivery point can be matched with the signature stored in the database. If a match is found, the order associated with the vehicle together with the images captured at the delivery point and the order point can be displayed in a user interface at the delivery point to ensure that the right order is delivered to a customer.

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Patent Owner(s)

Patent OwnerAddress
CONDUENT BUSINESS SERVICES LLC2828 NORTH HASKELL AVENUE DALLAS TX 75204

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Burry, Aaron Micheal Ontario, US 1 10
Deppen, John North Potomac, US 3 149
Fan, Zhigang Webster, US 237 4550
Kozitsky, Vladimir Rochester, US 45 1299
Mayberry, Frank Bradley Vienna, US 2 93

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