System and Method for Verbal Authorization for Fulfillment of a Service

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United States of America Patent

APP PUB NO 20120109803A1
SERIAL NO

13042954

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Abstract

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In some embodiments, a verbal authorization system comprises a financial services repository operable to store information identifying one or more financial services provided by a financial enterprise. The financial enterprise provides a financial service of the one or more financial services in response to a written authorization from a client. An eligibility engine is operable to determine whether the client is eligible to apply for verbal authorization status such that the client may provide verbal authorization during a telephone call to a fulfillment representative of the financial enterprise in lieu of the written authorization. A verbal authorization repository is operable to store client authorization information. The client authorization information identifies the client and whether the client has achieved the verbal authorization status.

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Patent Owner(s)

Patent OwnerAddress
BANK OF AMERICA CORPORATIONMAILCODE NC1-028-29-04 ONE BANK OF AMERICA CENTER 150 N COLLEGE STREET CHARLOTTE NC 28255

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Arcure, Scott Christopher Chapel Hill, US 3 19
Arroba, Robert Shannon Charlotte, US 2 1
Benadom, Lisa A Fair Oaks Ranch, US 1 1
Button, Selina Stanley Antioch, US 2 1
Freij, Suha Aburahma Charlotte, US 2 1
Hoagland, Steven William Charlotte, US 2 1
Hudgins, Charles Cary Charleston, US 3 2
Ritter, Edward C Charlotte, US 3 2
Seugling, Stephanie F Concord, US 3 1
Silvestri, Keith Longmeadow, US 1 1
Thiel,, III Henry Jackson Elkin, US 2 1

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