METHOD FOR POPULATION OF OBJECT PROPERTY ASSERTIONS
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United States of America Patent
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Issued Date -
Jun 7, 2012
app pub date -
Dec 5, 2011
filing date -
Dec 3, 2010
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
Relay of information from technical documentation by contact center workers to assist clients is limited by industry standard storage formats and query mechanisms. A method is disclosed for processing technical documents and tagging them against a Telecom Hardware domain ontology. The method comprises classical ontological Natural Language Processing (NLP) approaches to extract information from both text segments and tables, identifying text segments, named entities and relations between named entities described by an existing T-Box. A method for scoring candidate object property assertions derived from text before populating the Telecom Hardware ontology is also disclosed.
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