METHOD, APPARATUS AND COMPUTER PROGRAM PRODUCT FOR PROVIDING TARGETED FULFILLMENT WITH RESPECT TO WIRELESS DEVICE PROTECTION PROGRAM
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United States of America Patent
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Issued Date -
Oct 4, 2012
app pub date -
Mar 30, 2012
filing date -
Mar 31, 2011
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Abstract
A method for providing targeted fulfillment with respect to a wireless device protection program may include receiving claim information associated with a subscriber, the claim information indicative of a claim associated with a wireless device protection program, employing a predictive model to determine a plurality of options for fulfillment of the claim, the predictive model defining a weighted value for each option where the weighted value considers cost and a corresponding predicted benefit associated with each option, and enabling ranking of the plurality of options based on the weighted value of each option. A corresponding computer program product and apparatus are also provided.
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