ONE-TOUCH PLATFORM FOR PRODUCT REGISTRATION AND SUPPORT

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20120265694A1
SERIAL NO

13085397

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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According to one embodiment, a request is received at a support center a request from a user for registering a product, where the request includes a machine-readable code that uniquely represents the product. In response to the request, the product is identified and product information is compiled based on the machine-readable code without requiring the user to specifically provide the product information. The product information of the identified product is stored in a user asset store associated with the user, where the product information stored in the user asset store is utilized subsequently for supporting identified product.

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Patent Owner(s)

Patent OwnerAddress
TELETECH HOLDINGS INC9197 SOUTH PEORIA STREET ENGLEWOOD CO 80012

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Rahn, Alan B Highlands Ranch, US 10 478
Sharpe, Bruce A Aurora, US 39 1970
Truong, Henry D Chelmsford, US 30 1712
Tuchman, Kenneth D Cherry Hills Village, US 32 2091

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