Method and Apparatus for Business Planning & Prediction Using Value Rank

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20120284074A1
SERIAL NO

13102481

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Users of a subscription product or service are ranked according to the value they receive from the service (computed as the ratio between worth received and cost). Users with similar value ranks are identified as likely to experience similar relationship events. This identification is acted upon by scheduling a workflow (e.g., a sales call or special price offer) designed to encourage or discourage the similar relationship event from occurring with the identified users. Value-ranked users can also be used to understand the effectiveness of marketing and lead-development activities, and to help plan and allocate advertising budgets to achieve particular customer characteristics.

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Patent Owner(s)

Patent OwnerAddress
SERVICESOURCE INTERNATIONAL INC634 SECOND STREET SAN FRANCISCO CA 94107

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Horadan, Peter H Redmond, US 7 590
Shanahan, Matthew R Seattle, US 5 60

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