TYY interface module signal to communicate equipment disruption to call center
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United States of America Patent
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Nov 19, 2013
Grant Date -
Jan 17, 2013
app pub date -
Jul 12, 2011
filing date -
Jul 12, 2011
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
The described method and system provide for determining whether to immediately contact a PSAP (Public Safety Answering Point) or attempt to communicate with a telematics services subscriber before contacting the PSAP in the event of an emergency. If a subscriber associated with the telematics unit is deaf and/or mute, and a TIM (TTY (TeleTYpewriter) Interface Module) or TTY device is not available to the subscriber, the subscriber may not be able to communicate with a call center regarding an emergency situation. Thus, expedited emergency procedures are executed by the call center in such a situation to avoid delay and facilitate the arrival of assistance as soon as possible.
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