PLATFORM TO PROVIDE ADVERTISEMENTS TO USERS OF REGISTERED PRODUCTS

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United States of America Patent

APP PUB NO 20130024277A1
SERIAL NO

13185309

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A service center identifies a first and a second users supported by the service center for products registered with the service center, where the service center is configured to provide support services to the users concerning the products on behalf of vendors that provide the products, wherein the first user and the second user have at least one common product registered with the service center. The service center determines whether the first user and the second user are members of a social community that is communicatively coupled to the service center via a first an application programming interface (API), where the social community is hosted by a third party over a network. A message is transmitted to a first mobile device associated with the first user to enable the first user to connect with the second user via the social community without requiring the first user directly accessing the social community.

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Patent Owner(s)

Patent OwnerAddress
TELETECH HOLDINGS INC9197 SOUTH PEORIA STREET ENGLEWOOD CO 80012

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Sharpe, Bruce A Aurora, US 39 3940
Truong, Henry D Chelmsford, US 30 3424
Tuchman, Kenneth D Englewood, US 32 4182

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