Computer telephony

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9538012
APP PUB NO 20130028252A1
SERIAL NO

13638882

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Computer-telephony events are initiated by a user operating a computer terminal to control, through a computer-telephony controller, operation of a communications terminal. The computer-telephony controller receives from a first computer terminal a request for a first computer-telephony event; in which the request for the first computer-telephony event comprises a label value. The computer-telephony controller refers to a mapping between the label value and an identifier of a communications terminal; and initiates the requested first computer-telephony event controlling operation of the communications terminal. The computer-telephony controller then receives, from second computer terminal 2B, a request for the label value. The computer-telephony controller authenticates the label value request and provides to second computer terminal the requested label value. The computer-telephony controller then receives from second computer terminal a request for a second computer-telephony event, in which the request for the second computer-telephony event comprises the label value. The computer-telephony controller refers to the mapping; and initiates the requested second computer telephony event controlling operation of the communications terminal.

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Patent Owner(s)

Patent OwnerAddress
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY1 BRAHAM STREET LONDON E1 8EE

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Booton, Laurence Jon London, GB 3 24
Paddock, Benjamin James London, GB 1 8

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