Importance

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Abstract

Systems, apparatuses, methods, and software for collecting and disseminating crowd-sourced information relating to one or more shared vehicles, such as buses, passenger trains, subway vehicles, streetcars, etc. The crowd-sourced information is collected via mobile client devices carried by users, such a riders of the shared vehicle at issue. Information collected includes tracing data for tracing the route and timing of each shared vehicles. The tracing data is used to update a computer model that helps predict arrival/departure times. The predicted arrival times can be conveyed to users and to allow people to arrange rendezvous events. Other information collected includes user-report information on items such as condition of the shared vehicle, fullness of the vehicle, and the user's experience with the vehicle and/or corresponding infrastructure. Collected user-report information can be shared with other users and/or a customer service system affiliated with the shared vehicle.

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First Claim