Systems and methods of automatically scheduling a workforce
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United States of America Patent
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Mar 4, 2014
Grant Date -
Mar 28, 2013
app pub date -
Nov 19, 2012
filing date -
May 30, 2007
priority date (Note) -
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Abstract
Systems and methods of workforce scheduling are disclosed. One example embodiment, among others, comprises a computer-implemented method of scheduling workers. Each worker is associated with one of a set of flexibility classifications, which include non-flex-time and at least one flex-time. The method includes generating a set of shift instances to cover forecasted demand over a planning period, and assigning the shift instances to the set of workers by iterating through the each of the workers to assign at least a portion of the shift instances to a selected one of the workers. The assigning is such that total hours assigned to the selected worker depends on a number associated with the classification of the selected worker.
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