Application usage and process monitoring in an enterprise environment
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United States of America Patent
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Issued Date -
May 2, 2013
app pub date -
Oct 26, 2011
filing date -
Oct 26, 2011
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Abstract
A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data.
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