METHOD AND SYSTEM FOR A MULTITENANCY TELEPHONE NETWORK
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United States of America Patent
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Issued Date -
May 23, 2013
app pub date -
Jan 16, 2013
filing date -
Mar 2, 2009
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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