SYSTEM AND METHOD FOR ENHANCING COMMUNICATION SERVICES BASED ON USER BEHAVIOR AND RELATIVE TRENDING PATTERNS
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United States of America Patent
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Issued Date -
Jun 6, 2013
app pub date -
Dec 1, 2011
filing date -
Dec 1, 2011
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Abstract
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for enhancing communication services based on relative trending. A system configured to practice the method identifies, from a set of historical communication data associated with a user, relative trending data. Based on the relative trending data, the system identifies a plurality of communication periods within the historical communication data. For a time series associated with one of the communication periods, the system identifies a relative trending pattern in the relative trending data, and performs an action based on a comparison of current communication data to the relative trending pattern for a respective communication period. The communication period can be a fixed, recurring duration of time. The relative trending data is typically associated with at least one variable, which may be, for example, a second user. The system can identify and use trend peaks, patterns, and confidence levels in this approach.
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