TASK MANAGEMENT METHOD AND TASK MANAGEMENT APPARATUS
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United States of America Patent
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Issued Date -
Aug 29, 2013
app pub date -
Feb 27, 2012
filing date -
Feb 27, 2012
priority date (Note) -
Abandoned
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Abstract
A task management apparatus configured to assign tasks to a plurality of operators is constructed. The task management apparatus stores task information including, for each generated task, operation target information for which a value is determined according to a state at the time of task occurrence and which is related to a task target. The task management apparatus calculates, based on the task information, the task similarity between a newly generated first task and a second task that is already assigned to an operator, for each of the operators, and determines an operator to whom the first task is assigned according to assignment priority based on the task similarity calculated for each of the operators.
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