DETERMINING INFLUENCE OF A PERSON BASED ON USER GENERATED CONTENT

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20130226656A1
SERIAL NO

13769675

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Abstract

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Techniques are disclosed relating to determining an influence rating for an author of user-generated content (UGC) items. In one embodiment, a computer system analyses consumer behavior of individuals viewing UGC items authored by a particular person about one or more goods or services. Based on the analyzing, the computer system determines an influence rating for the particular person predictive of the particular person's ability to affect the consumer behavior of subsequent viewers of UGC items authored by the particular person. In some embodiments, the analyzing includes determining navigation actions performed by individuals within websites that display UGC items of the particular person. In some embodiments, the computer system also determines an expertise metric for the person indicative of the person's expertise relative to a good or service, and determines the influence rating based on the expertise metric.

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Patent Owner(s)

Patent OwnerAddress
BAZAARVOICE INC3900 N CAPITAL OF TX HWY SUITE 300 AUSTIN TX 78746

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Friesenhahn, Dustin G Austin, US 9 178
Sedota,, JR Donald J Charleston, US 4 222
Sterne, Brendan Austin, US 4 222

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