Importance

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Abstract

A communications method may be for communications devices configured to define a plurality of communications service routes each subject to a respective service level agreement. The communications devices for each service route may include, in a series coupled arrangement, a customer edge router, a local exchange carrier (LEC) access circuit, an interchange carrier transport circuit, a provider edge router, and an internet protocol computing cloud. The method may include operating a controller coupled to the communications devices to poll each of the communications devices for a device health status. The controller may further be operated to correlate the health statuses to a given communications service route and determine a service state of the given communications service route based upon the health statuses. The controller may further be operated to determine whether the given communications service route is operating pursuant to the service level agreement based upon the service state.

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First Claim