APPARATUS AND METHODS FOR MULTI-MODE ASYNCHRONOUS COMMUNICATION

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United States of America Patent

APP PUB NO 20130282844A1
SERIAL NO

13795868

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Abstract

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A method includes receiving at a host device a first communication associated with a transaction from at least one electronic device included in a set of electronic devices. The host device includes at least a memory, a processor, and a database. The first communication received at a first time and via a first communication mode. The method includes sending a response to the first communication at a second time after the first time and independent of the first time. The host devices receives a second communication associated with the transaction from the at least one electronic device at a third time. The first communication, the response to the first communication, and the second communication are displayable in a persistent record of the transaction regardless of a difference between the first time and the third time.

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Patent Owner(s)

Patent OwnerAddress
CONTACT SOLUTIONS LLC11950 DEMOCRACY DRIVE SUITE 250 RESTON VA 20190

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Clements, Vete Herndon, US 5 135
Gray, Joshua Reston, US 10 172
Hibbard, Mike Clear Brook, US 9 179
Logan, Paul Arlington, US 7 136

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