Intelligent Consumer Service Terminal Apparatuses, Methods and Systems

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20130290234A1
SERIAL NO

13923149

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The INTELLIGENT CONSUMER SERVICE TERMINAL APPARATUSES, METHODS AND SYSTEMS (hereinafter “ICST”) The ICST transforms user service request inputs via ICST components into a service solution executable by an intelligent terminal. In one embodiment, a method is disclosed, comprising: receiving a service request inquiry from a remote terminal; parsing the service request inquiry to obtain service identifying information; querying in a solution cloud based on the obtained service identifying information; retrieving a solution from the solution cloud from the query; generating a downloadable instruction package including the retrieved solution based on source information of the remote terminal; and providing the downloadable instruction package to the remote terminal.

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Patent Owner(s)

Patent OwnerAddress
VISA INTERNATIONAL SERVICE ASSOCIATIONP O BOX 8999 SAN FRANCISCO CA 94128

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Faith, Patrick L Pleasanton, US 35 1997
Harris, Theodore San Francisco, US 58 2012

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