Method and system for recording responses in a CRM system
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United States of America Patent
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Apr 14, 2020
Grant Date -
Apr 17, 2014
app pub date -
Apr 19, 2013
filing date -
Apr 19, 2012
priority date (Note) -
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Abstract
In an embodiment of the present invention, a Response object collects and synchronizes information from other types of objects as may be implemented in a CRM system. For example, certain objects may include a Lead or Contact Object, a Campaign object, and an Opportunity Object that is synchronized into a Response object. In this way, the results for a given Lead or Contact can be directly attributed to the Campaign or Opportunity without having to guess as may be necessary in certain typical CRM systems.
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