COMPUTER TELEPHONY SYSTEM, METHOD AND SERVER
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United States of America Patent
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app pub date -
Feb 3, 2014
filing date -
Mar 24, 2006
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A controller in a computer telephony system records a mapping linking a key and the identifier of a communications terminal previously associated with a user. The key selected by the controller is a parameter associated with the user in a second system external to the computer telephony system. The controller operates to receive a message from the second system comprising a command issued by the user and the key. The controller reads the received key and uses it to retrieve the identifier and then forwards the command together with the identifier to a communications controller for controlling operation of the communications terminal.
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