Correctable pre-payment for database services
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United States of America Patent
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Nov 6, 2018
Grant Date -
Jul 3, 2014
app pub date -
Jan 3, 2013
filing date -
Jan 3, 2013
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method, system and software for managing data services provided by a data services providing entity to a data services customer. The method involves: (i) decrementing relative value units (RVUs) from a data services customer's pre-paid account corresponding to the erroneous use of the data services made by the data services customer; (ii) receiving, from the data services customer, a request for a return of the RVUs decremented at the decrementing step; and (iii) returning the RVUs on condition that the request has been determined to be appropriate. At least the returning step is performed automatically under the control of software provided by the data services providing entity and substantially without human intervention by any human representatives of the data services providing entity.
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