SYSTEM AND METHOD FOR PROVIDING A CUSTOMER SURVEY

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United States of America Patent

SERIAL NO

14278628

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Abstract

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Disclosed herein are systems, methods, and computer-readable storage media for providing a follow-up survey for purchases made at a merchant entity. A customer can make a purchase at a merchant entity, such as a restaurant, and a system can coordinate and store data about the customer using a purchasing account. When the customer visits a website or application associated with the merchant entity, the system can determine if an offer to take a survey exists for the customer. If an offer exists, the system can prompt the customer to take the survey to receive a discount on future purchases made at the merchant entity. Once the customer completes the survey, the system monitors future purchases by the customer and applies the discount appropriately the next time the customer uses the purchasing account at the merchant entity.

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Patent Owner(s)

Patent OwnerAddress
GIFTYA LLC495 MANSFIELD AVENUE PITTSBURGH PA 15205

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
DURHAM, Ryan C Dunkirk, US 50 806
Isaacson, Thomas M Huntingtown, US 145 5201
LEDBETTER, Patrick Arlington, US 36 415
LUDWIG, Adam San Francisco, US 37 418

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