Importance

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Abstract

Methods of allowing an advertiser to contact a remote user are disclosed. As a user interacts with a search engine, the search engine obtains advertisement data related to the user's search requests. The advertisement data can include an advertiser's contact information associated with one or more contact mechanisms, which can be correlated to the mechanisms available to the remote user. Once a common set of mechanisms has been identified; call request links are instantiated for each of the commonly available mechanisms. The remote user can select one of the call request links near an advertisement and submit their contact information for the corresponding contact mechanism. The search engine can send a call request, including the user's contact information, to the advertiser to enable the advertiser to call the remote user back.

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First Claim