METHODS FOR DYNAMICALLY SENDING ALERTS TO USERS AND DEVICES THEREOF
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United States of America Patent
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Issued Date -
Dec 25, 2014
app pub date -
Mar 20, 2014
filing date -
Jun 24, 2013
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Abstract
A method, non-transitory computer readable medium and device for sending an alert to at least one customer through a communication network. This technique involves uploading the alert content in different formats into an operator's system to send the same to customers. Then, the spare capacity of delivery channels is identified which are available to send the alert to the customer. Thereafter, the at least one delivery channel among the all identified channels and best suitable alert format for that delivery channel is selected based on the spare capacity of the channel and predefined profile of the customer. Finally, the alert is sent to the customer in the selected format through the selected delivery channel.
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