Visualizing conflicts in online messages
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United States of America Patent
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Feb 9, 2016
Issued Date -
N/A
app pub date -
Oct 10, 2013
filing date -
Oct 10, 2013
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Abstract
Visualizing social media conflict is provided. Textual messages by a set of human users connected via a network regarding a particular topic are collected. Active users in the set of human users authoring a number of textual messages regarding the particular topic more than a threshold number of textual messages are selected. Keywords are selected that occur more than a threshold number of times within the textual messages regarding the particular topic. A sentiment score is computed for each of the keywords occurring more than the threshold number of times within the textual messages using a keyword co-occurrence graph. A sentiment of each of the active users is determined based on the computed sentiment score of each of the selected keywords that are authored by a particular active user.
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