RETRIEVING INDEXED VIDEO AND TEXT CONTENT USING CONTEXT EXTRACTED FROM INCOMING IMAGES

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United States of America Patent

APP PUB NO 20150186552A1
SERIAL NO

14145982

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Abstract

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Content from a technical library is retrieved by associating a SIP URI and a HTTP URI with each one of a plurality of existing entries in a technical library maintained by an autonomous computer-based technical assistant. The SIP URI is used on a computing system in communication with the technical assistant across a computer network to communicate a visual image of a device from a user of that device to the technical assistant. The communicated visual image is used to construct a three-dimensional model of the device, which is then used to identify at least one existing entry in the technical library maintained. Each identified existing entry contains technical data associated with the user device. The HTTP URI associated with the identified existing entry in the technical library is used to display the technical data on the computing system associated with the user.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Acharya, Arup Nanuet, US 52 2707
Beaty, Kirk Alan Goldens Bridge, US 8 120
Deshpande, Ajay Ashok White Plains, US 40 124
Manweiler, Justin Gregory Somers, US 6 15
Sharma, Shachi Dehli, IN 12 208

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