Identifying hung condition exceeding predetermined frequency threshold and modifying hanging escalation tasks to avoid hang conditions
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Feb 21, 2017
Grant Date -
Aug 6, 2015
app pub date -
Apr 17, 2015
filing date -
Oct 31, 2011
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
In a method for processing work items that have not been completed by a first escalation, a computer determines that the first escalation failed to complete execution, processed fewer work items than the first escalation is configured to process, or completed execution beyond an allotted processing time. The computer duplicates the first escalation to form a second escalation. In addition, the computer configures the second escalation to process the work items that have not been completed by the first escalation. Furthermore, the computer disables the first escalation and activates the second escalation to process the work items that have not been completed by the first escalation.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully