Correlating a task with commands to perform a change ticket in an IT system
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United States of America Patent
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May 30, 2017
Grant Date -
Sep 17, 2015
app pub date -
Mar 14, 2014
filing date -
Mar 14, 2014
priority date (Note) -
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status (Latency Note)
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Abstract
An approach is provided for controlling a task. A change ticket is received. A task to perform the change ticket is correlated with command(s) to perform the task, user(s) who are authorized to initiate execution of the command(s), and an authorized location to initiate the execution of the command(s). A request is made by a requestor to execute one of the command(s). It is determined whether (a) the requestor is currently located at the authorized location correlated with the task and (b) the requestor is one of the user(s) correlated with the task. Based in part on (a) and (b) being true, the requested command is executed. If (a) or (b) is false, then execution of the requested command is prevented.
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