SYSTEMS AND METHODS FOR AUTOMATING CUSTOMER PREMISES EQUIPMENT REGISTRATION
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United States of America Patent
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N/A
Issued Date -
Sep 17, 2015
app pub date -
Jan 28, 2011
filing date -
Jan 28, 2011
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A system for automating customer premises equipment (CPE) registration has CPE located at a customer premises. The CPE has a product identifier, such as a serial number or barcode, located on a housing of the CPE for identifying the CPE, and a data storage element is located in a network for storing customer data, including customer premises location information. A technician uses a mobile communication device to automatically detect the product identifier, and the mobile communication device has a location sensor configured to determine the location of the device. The mobile communication device is configured to transmit a message indicative of the product identifier and the location of the device to the data storage element via a cellular network, and the data storage element is configured to automatically associate the product identifier with a customer based on the customer data and the location of the device.
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